Vice President, Clinical Effectiveness

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as diverse as the patients and communities we serve.
Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.

Job Description Summary:

Reporting to the SVP, Quality & Clinical Services, the VP, Clinical Effectiveness develops and leads initiatives to deliver high quality of care patient outcomes with the objective to surpass industry benchmarks and stakeholder expectations. This role leads clinical optimization efforts overseeing all phases from design, workflow, key performance indicators, change management processes, implementation, and adjustments as necessary to achieve defined success parameters. This VP collaborates with business leaders across the organization, including but not limited to Business Development, Commercial, Sales, Operations, Contracting, IT and others mutually committed to launching business growth opportunities from pilot to national scale launches of new products/drugs onto formulary and/or expanded clinical service offerings. The leader is responsible for identifying opportunities and partnering with internal stakeholders to revise and/or develop protocols, processes, programs, and service models to enhance patient outcomes, expand clinical capabilities and/or support business growth based upon evidence supported on OCH patient population data. The VP builds a Clinical Effectiveness team with focus on driving clinical transformation and exemplifying continuous cycles of improvement.

This VP is accountable for implementation and ongoing management of reporting on OCH patient populations, trend identification and other relevant analytical insights. The VP leads a team that assesses internal and external data and presents on opportunities for quality improvement, clinical service enhancements, clinical service offering expansion and other mechanisms to drive superior patient outcomes and demonstrate OCH’s value. Leads, organizes, directs, and manages program activities and outcomes of cross-functional agile teams focused on innovation and transformative progress to deliver efficiencies and benefits to internal and external stakeholders.

Responsible for providing a high-level of visibility, communication, and engagement on analysis, identified opportunities, initiative planning and execution. Presents and reports to all levels of staff across the organization, including to the Board of Directors upon request. Aligns and supports enterprise level business objectives. Thrives in a fast-paced environment, maintains a bias for action, with high-level of self-directed actions, discernment, and independent assessment of actions to achieve desired outcomes. Exercises independent judgment and decision-making on complex issues requiring analysis of variable factors to determine the best course of action. Works under minimal supervision, sets and delivers on projects timelines, and associated tasks. Maintains a high-level of confidentiality on sensitive business information. Demonstrates commitment to quality work product, urgency, efficiency, organizational integrity, and compliance.

Job Description: ​

Job Responsibilities (listed in order of importance and/or time spent)

• Develops insights and strategies to enhance, expand and/or create clinical processes and service offerings by leveraging core business platforms and service models, patient outcomes information and industry data with objective to deliver superior patient outcomes and support business growth while maintaining high levels of quality of care. Leads and oversees design and implementation of programs in collaboration with internal stakeholder leadership.

• Identifies and sets metrics of success and other key performance indicators (KPIs).  Leverages comparative industry data and benchmarks to articulate OCH’s performance in the marketplace. Actively manages KPIs to ensure desired results are achieved, addressing barriers, and making process adjustments as needed through the process.

• Oversees the analysis of OCH’s patient populations, performance, and service offerings and/or other existing data from multiple internal and external sources to inform quality improvement and patient outcomes objectives, establish value and measure success of OCH’s clinical service offerings.

• Leads teams in evaluating, developing, and recommending clinical workflow processes to enhance quality of care, patient outcomes, access to care, stakeholder satisfaction, and/or lower cost of care. Recommends and implements evidenced based practices.

• Processes and synthesizes program outputs into executive level presentations, updates, risk mitigation plans and business recommendations with ability to facilitate group discussions and debate with the ability to influence and communicate effectively across functional lines and levels.

• Contributes to clinical procedures and standards including introduction of “best practices”, necessary competencies and skills to improve outcomes and maintain high quality of care, improve efficiency, and in consideration of clinician satisfaction.

• Champions change, innovation and continuous cycles of improvement while maintaining strong relationships and alignment with business partners and stakeholders.

• Maintains focus on using technology to create efficiencies and evidenced based findings.

• Monitors organizational outcomes against external comparative databases, evidence-based knowledge, and industry best practice. Develops and executes immediate, near term and long-term initiatives in response to trends and outcomes. Advises leadership on trends and progress on associated responsive plans.

• Support and adherence to organizational data governance procedures; ensure alignment on use and disclosure of data and establishes processes as needed for new and/or revised initiatives.

• Chairs and/or serves on OCH Committees which support evaluation of new products, therapies, and service offerings and which assess expansion of clinical offerings and/or business growth including but not limited to the Clinical Review Board, Clinical Trials Committee, Academic Research Committee.

• Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation, fosters a diverse and inclusive workplace.

Supervisory Responsibilities

Does this position have supervisory responsibilities? Yes

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Basic Education and/or Experience Requirements

• A licensed clinician with > (ten) 10 years of progressive healthcare delivery leadership experience with direct oversight of clinical transformation, quality performance and/or patient outcomes improvement. Proven experience developing and scaling clinical transformation. At least five (5) years senior leadership experience in VP or higher role in fast paced dynamic environment. Five (5) years health informatics experience.

• Master’s degree required; advanced degree preferred (PhD, DNP, etc.)

• Solid understanding of the healthcare landscape, current trends, competitive forces, and regulations impacting the marketplace.

• Proven transformative leadership experience developing strategic quality, safety, and patient outcome improvement initiatives which align with business goals, timelines and budget.

• Ability to translate clinical and professional service opportunities into tangible revenue growth and value

• Proven change management leadership experience related to quality, safety, and improved patient outcomes.

• Excellent communication, presentation, and organizational skills; demonstrated flexibility and ability to work with and engage all levels of an organization.

• Proven experience collaborating with internal and external resources to develop strategies that meet organization goals.

• Proficiency in identifying operational issues, recommending, and implementing strategies to resolve problems inclusive of short-term tactical actions and long-term strategic plans.

• Successful history of implementing large, national scale projects with ability to structure, format and lead small to large multi-disciplinary project teams to achieve objectives; proven ability to keep projects on track and moving towards goals

• Proficient influencing skills with established success garnering support of executive level decision-makers and front line staff

• Exceptional analytic skills. Demonstrated quantitative skills.

• Demonstrated financial acumen; experience leading revenue generating teams and managing a P&L preferred.

Basic Qualifications

• Excellent verbal and written communication skills. Superior presentation skills. Seasoned ability to clearly and effectively present ideas and reports to internal and external stakeholders as well as Board of Directors.  Demonstrated excellence in written reports, business correspondence, and procedure manuals. Ability to effectively respond to questions from groups, executive leaders, and external parties.

• Excellent analytical, problem-solving and strategic thinking skills. Demonstrated ability to track and trend data. Ability to read, analyze, and interpret business information, technical procedures, and/or regulations and translate into tactical plans.

• Ability to manage, guide and lead national organizations through change management and transformative processes.

• Advanced computer skills with proficiency in Microsoft Office applications including spreadsheets (Excel), PowerPoint and Word, Power BI databases, Teams platforms. 

• Proven leadership and supervisory skills. Ability to build a lead a team of employees to develop and achieve specific goals

Travel Requirements:  (if required)

Willing to travel up to 25% of the time for business purposes (within state and out of state).

Preferred Qualifications & Interests (PQIs)

Participation in professional organizations related to healthcare, risk management or quality management.

Due to some state pay transparency laws, below is the minimum pay for the position:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Minimum pay is $180,599.08+

Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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Posted: Apr 23, 2024